Packages
All packages purchased are non-refundable, except in the following circumstances:-
- Cancellation of the unutilised classes in the package by the Enterprise;
- Closure of the Enterprise’s account on the Platform; and
- Termination of the Enterprise’s Services on the Platform.
Only unutilised classes may be refunded in the above circumstances. Refunds for unutilised classes will be made in credits, less transaction and processing fees. The refund is expected to be completed within 30 days of the relevant above circumstances